HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY ORDER?
The delivery time depends on the country, as well as the location. An order that is shipped to a rural location may take longer than an order that is shipped to big City (which is easier to hub). The expected delivery time in business days, as mentioned in the advertisement of the product, differs per shipping country. In the tracking info, that you receive as soon as the parcel will leave the GREYROOS warehouse, an indicated delivery time is shown.
WHERE CAN I FIND THE STATUS OF MY ORDER?
As soon as your order is shipped, you will receive an email with the track and trace data. The expected delivery time, as shown in the advertisement, is mentioned in ‘working days’, which means that weekends and national holidays should not be taken into account.
ARE THERE ANY SHIPMENT COSTS?
GREYROOS offers international shipment for order value on all our products to buyers to the 64 countries that can be selected when choosing the shipping address.
Please note: for orders shipped to an address for certain country, the buyer may be subject to import duties and taxes, which are levied when the shipment reaches the specified delivery address. The buyer will be responsible for payment of such import duties and taxes. It should be noted that GREYROOS has no control over these charges and, since these charges are different for different countries, GREYROOS cannot predict their amount. GREYROOS advises the buyer to contact the local customs office for further information.
TO WHICH COUNTRIES DO YOU SHIP?
GREYROOS offers international shipment for order value on all our products to buyers to the 64 countries that can be selected when choosing the shipping address.
Your order confirmation is sent to your email address directly when your order is placed. if you have not received a confirmation, please contact our customer service.
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